thedijuliusgroup.comCustomer Service: Consulting & Training | The DiJulius Group

Customer Service: Consulting & Training | The DiJulius Group Skip to content Login Sign Up My Account 0 items Consulting Training Customer Experience Academy Certification CX Executive Academy Online Customer Service Revolution Keynotes CLIENT SUCCESS Shop Blog About Meet The Team Meet John DiJulius Testimonials PODCAST Contact Us 216-839-1430 216-839-1430 Changing The World By Creating a customer service revolution Customer Service Consulting THE AUTHORITY ON WORLD-CLASS CUSTOMER SERVICE Customer Service Revolution AMERICA'S #1 CUSTOMER SERVICE CONFERENCE CX Executive Academy INTENSIVE CUSTOMER EXPERIENCE COURSE Would you like to improve your Customer Service levels and make price irrelevant? The DiJulius Group has developed unparalleled Customer Service content, consulting, training, and products, that provide our clients with a competitive advantage; making them the brand their customers cannot live without. Recognized as the world’s leading authority on Customer Service, The DiJulius Group’s client list includes The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PWC, Cheesecake Factory, Chick-fil-A, Aveda, Harley Davidson, and more. Our Customer Xperience Executive Academy and annual Customer Service Revolution conference are attended by some of the world’s most iconic service brands. Join us, and discover what being a part of the Customer Service Revolution can mean for your business. Featured Post If You Don’t Grow The Team, You Can’t Grow The Business March 18, 2021 By: John DiJulius As a leader, your number one job is not to grow the company but to grow your people – who will then grow the company. Part of your mission is to get knowledge into their brain so they can be the best of who they are. Now, how do you do that? Here are some… Read Full Article March 17, 2021 How to Easily Build Rapport & Engage with Every Customer March 17, 2021 037: Struggle Well March 11, 2021 Tough Times: Tougher Teams The Relationship Economy $ 24.95 Add to cart Do you know your company service aptitude? The Company Service Aptitude Test [C‑SAT™] is a free tool based on the X‑Commandment methodology to providing a World-Class Customer experience. It pinpoints the Service Aptitude Level of your organization and lets management know where the strengths and opportunities lie. I. Service Vision II.Creating Internal Culture III. Nonnegotiable Experimental Standards IV. Secret Service Systems V. Training in Customer Experience VI. Implementation and Execution VII. Zero Risk VIII. Creating a Transcendent Culture IX. Measuring Your Customer's Experience X. World Class Leadership -- TAKE THE C-SAT™ JOIN THE REVOLUTION Receive Exclusive Customer Service Insights Notice: JavaScript is required for this content. X -- 2168391430 info@thedijuliusgroup.com 23245B Mercantile Road, Cleveland, Ohio 44122 What We Do Consulting Customer Experience Executive Academy Keynote Speaking Customer Service Revolution conference Customer Service Revolution Podcast Company About Us X-Commandment Methodology Meet John DiJulius Testimonials Client Success Quick Links Shop My Account My Cart Register For An Account Login Contact Us Subscribe To Our Weekly Newsletter First Name * Email (required) * Select list(s) to subscribe to Example: Yes, I would like to receive emails from The DiJulius Group. (You can unsubscribe anytime) Constant Contact Use. By submitting this form, you are consenting to receive marketing emails from: The DiJulius Group, 23245B Mercantile Road, Cleveland, OH, 44122, https://thedijuliusgroup.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact ©2021 The DiJulius Group.   Join the Revolution -- 23245B Mercantile Road, Cleveland, Ohio 44122 216-839-1430 info@thedijuliusgroup.com...